Mix and Match
Shipping policy
Shipping Policy – SM Mart
At SM Mart, we aim to deliver your orders quickly, safely, and efficiently.
Order Processing
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Orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or holidays may be processed on the next working day.
Shipping Time
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Standard delivery usually takes 3–7 business days depending on your location.
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Delivery times may vary during sales, holidays, or due to courier delays.
Shipping Charges
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Shipping charges are calculated at checkout based on your location and order size.
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Free shipping may be available on selected products or promotional offers.
Order Tracking
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Customers will receive order updates and tracking details once the order is shipped.
Delivery Issues
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Please ensure your shipping address and contact details are correct.
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SM Mart is not responsible for delays caused by incorrect information or courier service issues.
Damaged or Missing Items
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If your order arrives damaged or incomplete, contact us within 48 hours of delivery for assistance.
